سياسة الإسترجاع و الإستبدال

At Al-Salatin, we strive to provide a distinguished shopping experience and after-sales service according to the best standards. Returns: • Within 3 days of receipt. • The product must be in its original condition. • Returns are only accepted for defective or incorrect orders. • Free of charge: if the product is defective or wrong. • With a fee: if the reason is change of mind or rejection of receipt. • Contact: WhatsApp (00966543010774) Return process: A return shipping label will be sent to the customer, then the product is delivered to the nearest branch of the shipping company. The amount (after deducting any fees if applicable) will be transferred within two working days of the product arriving at the factory. Replacement: • Within 3 days under the same return conditions. • Free of charge: if the product is defective or wrong. • With a fee: if the reason is personal. Maintenance and warranty: • Warranty from the date of the invoice. • Does not include misuse. • For support: WhatsApp (00966560777734)